Privacy Policy
At MS Holistic Wellness, we are committed to protecting your privacy and providing a safe and secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
Information we collect
We collect personal information such as your name, email address, and billing address when you place an order on our website. We may also collect non-personal information such as your IP address and browsing history. This information is used to process your orders, communicate with you about your purchases, and improve our website and services.
In addition to the personal information you provide, we use Google Analytics to track user interaction on our website. Google Analytics collects information such as page views, time spent on site, and click-through rates. This helps us understand how users interact with our website and make improvements. Google Analytics collects information anonymously and reports website trends without identifying individual users. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
We also use Google AdWords to display ads to users who have visited our website. This allows us to target ads to users who are interested in our products and services. Google AdWords uses cookies to track user activity and display targeted ads. You can opt-out of Google’s use of cookies for advertising purposes by visiting the Google Ad Settings page.
How we protect your information
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We restrict access to your personal information to employees who need to know that information in order to operate, develop or improve our services. All employees are trained on our privacy policies and practices and we take steps to ensure that they understand and comply with them.
Third-party websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Children’s privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon posting. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the new terms.
Cookies
We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
Types of cookies we use:
- Essential cookies: These cookies are necessary for our website to function properly. They enable you to navigate our website and use its features, such as accessing secure areas of our website and placing orders.
- Performance cookies: These cookies help us understand how users interact with our website by collecting information about website usage, such as which pages are visited most frequently and how long users stay on each page. This information is used to improve our website and services.
- Functional cookies: These cookies allow our website to remember your preferences and customize your experience. For example, they may remember your username and password so you don’t have to enter them each time you visit our website.
- Advertising cookies: These cookies are used to display targeted ads to users who have visited our website. They may also be used to track user activity across multiple websites and display ads based on user interests.
You can control and delete cookies by adjusting your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.
Marketing communications
If you have opted in to receive marketing communications from us, we may send you promotional emails or newsletters about our products and services. You can opt-out of receiving these communications at any time by clicking the “unsubscribe” link at the bottom of any email or newsletter.
Information sharing
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These service providers are required to maintain the confidentiality of your information and are not authorized to use it for any other purpose.
We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of our customers or others.
International transfers
We may transfer your personal information to countries outside of your home country, including the United States. These countries may not have the same data protection laws as your home country. However, we will take steps to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.
Data retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Your rights
You have the right to access, correct, and delete your personal information. You also have the right to object to the processing of your personal information, request the restriction of its processing, and request the transfer of your personal information to another data controller.
To exercise these rights or to submit a complaint about our handling of your personal information, please contact us using the contact information provided below.
Contact us
If you have any questions about our Privacy Policy or the information we hold about you, please contact us using the contact form on our website or by emailing us at contact@msholisticwellness.com. We will respond to your request as soon as possible.